I suppose I wasn’t the only one who woke up a few days ago surprised to find a new notification system.
In general, change doesn’t scare me nor bothers me, and often it serves me a purpose. I learn, grow, improve, and for that I see change as an essential part of my life. But this is applicable to personal changes.
Unsolicited change though, like a notification system on this blog, which brings with it new and useless problems, are not welcome. I call them useless because I may learn nothing from them except that I should not get irritated from events I can’t control. But how could I not when I faced this since January 20th:
1. Many people I follow have been automatically un-followed .
2. I don’t receive instant e-mails anymore.
3. I have now to go through far too many clicks to get where I need to be.
If you saw this post: http://en.blog.wordpress.com/2015/01/20/notifications-improved/ you may have noticed that they cared about celebrating ‘success’, but forgot this: first to inform and prepare all bloggers – the users and clients – about upcoming changes. Had they done that, that would have avoided or at least minimized all negative perceptions and resistance to change. This is lesson 1 for Dummies, on change management.
The notification system may be God’s gift to the world, but the implementation plan and process was poor. Was there a plan?
Sorry if I am ranting here. I posted a comment on the above post and got no answer. I went then to the ‘contact us’ tab on my blog, which I use to get help from the support team. I have just closed a chat thread with a Happy Engineer. Here are the answers:
1. Why have people been un-followed? Answer: “You may have done it accidentally”. Hello? Me?
2. Why don’t I receive instant emails from WP anymore? Answer: “My service provider may have blocked them!” What? Has my service provider got privileged information before and knowing of it decided – on the day of the launch of the notification system – to block all my messages forever? I can only laugh about this one.
This Unhappy Blogger kindly explained to the Happy Engineer that we were going nowhere with that conversation, if I was the one to blame for all problems created since the launch of the new notification system! She informed then that she will bring the issues to the developers. Back to square one and my problems not solved.
I have started re-following the bloggers that I noticed were not popping up on my reader anymore, and will check thoroughly the list of blogs I follow. So you know I haven’t given up on you!
So, what is the lesson of today?
Sorry, I have to stop. I’m going to the yoga class now. I need to relax!